This Privacy Policy explains how your personal information is collected, used, and protected when you use this website and any associated online training services.
This website is operated by Sarah Tinkler trading as FEC it.
FEC it provides online and face-to-face training relating to faecal egg counting, microscopy, parasite identification, and sustainable parasite control.
By using this website, enrolling on courses, or contacting FEC it, you agree to the terms of this Privacy Policy.
We may collect and process the following information:
- Name
- Email address
- Telephone number
- Billing information
- Course enrolment details
- Login and account information
- Date of birth (where required for certification, accreditation, or course administration purposes, including LANTRA accreditation)
- Information submitted through contact forms or emails
- Website usage data, including IP address, browser type, and device information
- Cookie and analytics data
We only collect information necessary to provide training services, manage course access, process payments, and communicate with learners.
Your information may be used to:
- Provide access to online courses and learning materials
- Process course purchases and enrolments
- Manage learner accounts
- Deliver certification or accreditation requirements
- Respond to enquiries and provide customer support
- Improve website functionality and course content
- Send important course-related communications
- Send occasional updates or marketing emails where you have consented to receive them
You may unsubscribe from marketing communications at any time.
Payments made through the website are processed securely by third-party payment providers.
FEC it does not store full debit or credit card details.
Online courses and learner accounts may be hosted and delivered through third-party platforms including LearnWorlds.
These providers may process personal information on our behalf in order to provide course access, secure login systems, progress tracking, and related learning services.
This website uses cookies and similar technologies to improve website performance, enhance user experience, and analyse visitor activity.
Cookies may include:
- Essential website functionality cookies
- Analytics cookies
- Login and account-related cookies
You can manage or disable cookies through your browser settings.
Further information is available in the separate Cookie Policy.
Your personal information will not be sold to third parties.
Information may be shared only where necessary with trusted service providers involved in operating the website or delivering services, including:
- Payment processors
- Website hosting providers
- Course platform providers
- Email communication services
- Accreditation or certification bodies where required
All third-party providers are expected to process personal data securely and in accordance with applicable data protection laws.
Personal information is retained only for as long as necessary to:
- Provide services
- Meet legal, accounting, or accreditation requirements
- Resolve disputes
- Maintain business records
When information is no longer required, it will be securely deleted or anonymised where appropriate.
Under UK GDPR and the Data Protection Act 2018, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information where appropriate
- Restrict or object to certain processing
- Withdraw consent for marketing communications
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Requests relating to personal data may be made by contacting FEC it using the details below.
Reasonable technical and organisational measures are in place to protect personal information against unauthorised access, misuse, loss, or disclosure.
However, no online system can be guaranteed completely secure.
This website may contain links to external websites or services.
FEC it is not responsible for the privacy practices or content of third-party websites.
This Privacy Policy may be updated from time to time to reflect legal, operational, or website changes.
The latest version will always be available on the website.
If you have any questions about this Privacy Policy or how your data is handled, please contact Sarah Tinkler trading as FEC it
Email: gofecit@gmail.com
Website: gofecit.com
